Privacy Policy

Welcome to Mate Bali Travel. We are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, and disclose your information when you use our website and services.

1. Information We Collect

1.1. We collect personal information that you voluntarily provide when booking, registering, or interacting with our platform. This may include your name, email address, phone number, payment details, and other necessary booking details.
1.2. We may collect non-personal information automatically, such as browser type, IP address, and usage data, through cookies and similar technologies.

2. How We Use Your Information

2.1. To process bookings, payments, and confirmations.
2.2. To improve and personalize your experience on our platform.
2.3. To send booking confirmations, updates, and promotional offers.
2.4. To respond to your inquiries or support requests.
2.5. To comply with legal obligations or enforce our terms and conditions.

3. Information Sharing

3.1. We share your information with service providers, such as tour operators, accommodation providers, and payment processors, to fulfill your bookings.
3.2. We may disclose information to comply with legal requirements, protect our rights, or prevent fraud.
3.3. We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2. While we strive to protect your data, no method of transmission over the Internet is entirely secure. We cannot guarantee absolute security.

5. Cookies

5.1. Our website uses cookies to enhance your browsing experience and collect information about your usage patterns.
5.2. You can control or disable cookies through your browser settings, but some features of our website may not function properly without cookies.

6. Your Rights

6.1. You have the right to access, update, or delete your personal information. To make a request, please contact us.
6.2. You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Updates to this Policy

8.1. Mate Bali Travel reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
8.2. Continued use of our website and services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mate Bali Travel
Email: info@matebalitravel.com
Phone: 6281999777749